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🛒 Commerce & Customer Service
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Intelligent chatbots and voice assistants answer customer queries anytime and personalize shopping experiences.
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AI creates recommendations, processes complaints, and optimizes inventory. Companies improve their service quality and can respond to individual customer wishes faster. Sales and marketing strategies are also made more targeted by analyzing customer data.
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Examples:
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- Automated advice in online shops: Chatbots answer questions instantly, saving hours per case compared to traditional waiting lines.
- Individual product recommendations: AI analyzes buying behavior and suggests suitable products – increases customer satisfaction and saves lengthy searching.
- Optimized inventory management via AI: Remaining stock is automatically recorded, orders are quickly placed, saving many hours of transaction effort in daily operations.
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