Merging accounts
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Which account should remain?
  • Usually, the account that will be used for future login should remain.
  • With SSO, this is often the external platform account.
  • Questions to help decide:
    • How will the person log in in the future?
    • Which account is connected to SSO?
    • Where is the important content stored?
    • Is one account just an empty duplicate account?
  • Goal: One clean main account with all important content and the correct future login method.