Avoiding duplicate accounts
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Inform users before introducing SSO
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If a school switches to SSO, teachers should be informed in advance.
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Short message to the teaching staff:
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- use the external platform for login in the future
- do not create new accounts in parallel
- if maps are missing, do not start over, but contact the admin
- check carefully during account linking
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Tell your users that there is an SSO connector. Here, SSO can be linked to an already existing account.
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Goal: Users should not accidentally continue working in the wrong or empty account.