Box View - Edumaps

Identifying duplicate accounts

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Manual account and another SSO account

The most common case:
1. An admin manually created the teacher.
2. The teacher is already working with this account.
3. Later, the teacher uses the SSO of an external platform.
4. Edumaps creates or detects a separate SSO access.
Then two accesses exist:
- old manual account with content
- new SSO account with platform login
The goal is usually to merge both properly.
Example: Ms. Müller has two accounts
1. The admin created Ms. Müller manually – her maps are stored there.
2. Later, she logs in for the first time via the Bildungsmediathek. This creates a second, empty SSO account.
3. She reports: “My maps are gone.”
Solution: In Merge accounts, choose the empty SSO account as the future login and merge the old manual account with the content into it. After that, she logs in via the Bildungsmediathek and finds her maps again.